![]() Anti-virus and firewall software are commonly associated with online connectivity issues. Some programs running on a PC can interfere with online access. The ports for each title can be found in the game manual included with each title.įor current titles, most of these manuals are available as a PDF file through Origin or included with your game installation. If you are unable to bypass the router entirely, make sure to have the ports for your game opened in the router. ![]() If at all possible, plug the Ethernet cable from the modem directly into the computer for optimal connectivity. Once the modem is receiving a signal (indicated by the flashing indicator lights) plug the router in, if a router is present. Once powered off for thirty seconds, plug the modem in again. To power-cycle, simply unplug the power cable for your modem and router from the power outlet on your wall and leave them unplugged for at least thirty seconds. Please perform the troubleshooting steps for your connection outlined below.Ī great first step in resolving connectivity issues is to power-cycle your modem and/or router. you experience any issues successfully running a Release Date Check for any game, this generally indicates a network connectivity issue.
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